Employment Opportunities at On-Trac Ag
On-Trac Ag is a local progressive farm machinery and light construction equipment business with branches located in Bathurst, Mudgee and Orange. We have a commitment to high quality workmanship on all brands we sell and service, in particular New Holland Agriculture and New Holland Construction. We pride ourselves on exceptional customer service through our sales, service and parts departments.
Parts Interpreter/PLM Traineeship
On-Trac Ag – Orange
On-Trac Ag is well established, family owned, multi branch agricultural dealership. We are currently seeking a self-motivated person for a full-time traineeship in Parts and precision land management.
This is a varied role providing an excellent opportunity to develop skills and responsibility while completing your Certificate III in Automotive Sales (Traineeship).
Position Summary:
The Trainee Parts Interpreter is required to assist and learn to maintain the Parts Department of On-Trac Ag, ensuring customer satisfaction, as well as availability and presentation of parts and merchandise. Along with assisting and learning all Precision Land Management (PLM) requirements.
Key responsibilities:
- Provide quality customer service to existing customers to maintain a good working relationship, also to attract new customers by providing exceptional service to the public
- Carryout reception duties by promptly and courteously answering telephone calls and attending to walk in customers
- Carryout reception duties by promptly and courteously answering telephone calls and attending to walk in customers
- Receive, despatch, distribute, sort, check, pack, document and record goods, materials and components
- Assist & learn to prepare quotations as requested, ensuring company margins are met
- Assist & learn to manage parts inventory at all times to ensure that high turnover parts are readily available and that low turnover parts are kept to a minimum or ordered as required
- Assist & learn to control all daily parts activity ensuring that all sales, back orders, forward orders, stock transfers and general distribution is carried out with the appropriate level of urgency
- Liaise with Customers and Service department with regard to parts and invoicing
- Ensure the Parts Department is tidy and that all parts are put away on the appropriate shelf
- Maintain showroom and parts areas, ensuring they are kept neat, clean and aesthetically welcoming and free from obstacles and hazards
- Assist to accurately complete regular stocktakes and maintain a relevant inventory for industry requirements to fulfil the needs of both the workshop service department and customers
- Awareness of new products and product changes as well as improvements/additions and deletions of existing parts
- Ensure that all purchasing, receipting of sales and credits are completed in a timely manner
- Actively participate as a member of the team and promote a team spirit and environment
- Maintain positive and productive working relationships with reports, peers and management
- Assist and learn all requirements of Precision Land Management (PLM)
- Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
- Maintain a professional personal appearance at all times
- Maintain assigned company equipment
- Prepared to carry out any duties as required to a high-quality standard within set timeframes
- Maintain safe work practices and comply with the company’s WHS plan and policies
- Perform all other duties including covering leave and absences in the parts department as assigned by management in a professional and efficient manner
Competencies and experience required:
- Driver’s license – desirable, not initially essential
- Forklift license – desirable
- Basic computer skills – essential
If you enjoy variety and working in a busy office and you feel you meet our requirements, please forward your resume and a cover letter that addresses the key responsibilities to cplayer@ontracag.com.au
Closing date – 10 December 2020
Business Administration Traineeship
On-Trac Ag – Orange
On-Trac Ag is well established, family owned, multi branch agricultural dealership. We are currently seeking a self-motivated person for a full-time traineeship in Business Administration.
This is a varied role and will provide an excellent opportunity to develop skills and responsibility while completing your Certificate III in Business (Traineeship).
Your duties include: (but are not limited to):
- Reception duties with accurate message taking
- Providing administration support with word processing, copying, scanning and filing
- Assisting with administrative and clerical duties as required.
- Other general duties in support of the over-arching business function.
- This role requires a well-presented person with a strong work ethic.
To be successful in this role you will have :
- Excellent communication skills to assist with the operation of a busy switchboard
- A “can do attitude” and a willingness to learn
- A genuine interest in business administration
- High attention to detail with the ability to stay organised and meet deadlines
- Excellent written and verbal communication skills
- Experience in the use of Microsoft Word, Excel and Outlook
- The successful applicant will be offered extensive training and development to perform this role and multi skill into other administrative functions over time.
If you enjoy variety and working in a busy office and you feel you meet our requirements, please forward your resume and cover letter to cplayer@ontracag.com.au
Closing date – 10 December 2020